Human System Audit (HSA) |
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The Human System Audit (HSA) constitutes a complete audit of the human resources, composed of the diagnosis of three differentiated parts. |
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The first of them, diagnoses the quality of the Human Resources Management Systems , such as the selection system, the training system, the retribution's system, the performance evaluation system, the work health and security system, the internal communications system, and the human resources integrated management system. |
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The second, diagnoses, on one hand, the majority of the Psycho-social Processes that take place in the organisation, such as leadership, organisational culture, participation, and shared vision; and on the other hand, the Quality of the Human Resources of the company in terms of motivation of the personnel, its identification and commitment, its level of competences, work satisfaction, amount of stress and professional quality of life. |
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Finally, the third part of the HSA considers the Organisational Results referring to different organisational effectiveness criteria (economic, social and environmental) and to measures of absenteeism and accidentability. |
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What benefits can bring the Human System Audit to your Company and to You as its Human Resources Manager? |
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| 1. |
It can provide you very valuable information about the current state of the Human Resources in your Organisation in terms of their Quality and of the strenghts and weaknesses of its Management Systems. |
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| 2. |
It can offer you outlines for the intervention on the Improvement of the Human Resources Management. |
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| 3. |
It can provide you data, instruments and conceptual referents useful for a professionalized management that enable you to show to your Management Committee the impact and added value of your management, and the results achieved by it. |
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| Context |
ORGANISATION |
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| Strategy |
Design |
Psycho
and psycho-social
processes |
Results |
| Quality of the HRR |
Organisational effectiveness |
| Areas: |
Vision and Mission |
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SYSTEMS |
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PSYCHO-SOCIAL |
ORGANISATIONAL
CLIMATE |
Economic criteria: |
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| Political |
(Values) |
SYST. FOR THE MANAGEMENT OF PEOPLE |
Leadership |
Financial criteria |
| Legal |
General Objectives |
Personnel administration |
Conflict management |
Commercial criteria |
| Laboral Market |
Specific Objectives |
Laboral relations |
Power and Authority |
Productive criteria |
| Ecological/Natural Resources |
Action Plans |
HR Management and development |
Participation |
Social criteria: |
| Economical |
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Selection |
Decision making |
Internal (Quality of the HRR.) |
| Technological |
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Formation |
Processes of Change |
External (benefits for society) |
| Commercial |
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Retribution |
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Environmental criteria: |
| Consumer's Market |
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Performance evaluation |
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Accomplishment of non-poluting policies
rational use of energetic resources |
| Socio-cultural/Social Values |
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Potentials ident. and career plan. |
GROUP DEVELOPMENT |
GROUP CLIMATE,
GROUPS FUNCTIONING AS WORK TEAMS |
GROUP PRODUCTIVITY |
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Communic. |
PSYCHOLOGICAL |
Motivation |
Work well done/Performance |
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| Dimensions: |
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Risks prevention and laboral health |
Role conflict |
Identification and commitment |
Results/Accomplished Objectives |
| Estability |
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HR Planific. |
Role ambiguity |
Competences |
Accidentability |
| Complexity |
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Integration |
Work overload |
Stress, upraisal and burn-out |
Absenteeism |
| Hostility |
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Perception of equity |
Work satisfaction |
Turn-over and company abandonment |
| Uncertainty |
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Self-Efficacy |
Professional quality of life |
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Instrumentality |
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| Texture: |
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Awareness of meaning |
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| Quiet Context |
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| Flexible Context |
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| Agitated Context |
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| Turbulent Context |
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| HSA EVALUATES |
| QUALITY
OF THE SYSTEMS OF HR MANAGEMENT |
GENERATING
AND GENERATED PSYCHOLOGICAL AND PSYCHO-SOCIAL PROCESSES |
QUALITY
OF THE ORGANISATION'S HR |
ORGANISATIONAL
EFFECTIVENESS |
| SELECTION |
CULTURE |
ORGANIZATIONAL CLIMATE |
ECONOMIC CRITERIA |
| FORMATION |
LEADERSHIP |
WORK TEAMS QUALITIES |
FINANCIAL CRITERIA |
| RETRIBUTION |
PARTICIPATION |
MOTIVATION |
COMMERCIAL CRITERIA |
| PERFORMANCE APPRAISAL |
SHARED VISION |
IDENTIF. AND COMMITMENT |
PRODUCTIVE CRITERIA |
| COMMUNICATION |
GROUP DEVELOPMENT LEVEL |
STRESS/BURN-OUT |
ECOLOGICAL CRITERIA |
| RISK PREVENTION AND HEALTH SYSTEM |
SELF-EFFICACY |
WORK SATISFACTION |
SOCIAL CRITERIA |
| INTEGRATION |
EQUITY |
PROF. QUALITY OF LIFE |
GROUP PRODUCTIVITY |
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ROLE CONFLICT |
(COMPETENCES) |
RESULTS PERFORMANCE |
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ROLE AMBIGUITY |
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ACCIDENTS |
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WORK OVER-LOAD |
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ABSENTEEISM AND TURN-OVER |
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PERCECPTION OF INSTRUMENTALITY |
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AWAR. OF RESULTS |
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AWAR. RESPONSABILITY |
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AWAR. MEANING |
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